Feb 19, 2026
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FAQ-Supplier
Supplier Portal
How do I broadcast a message or promotion to all my customers?
There are several ways you can send a mass message to your REKKI-using customers. All of these are listed below and accessed by first logging into your supplier.rekki.com account.
1. To send a mass message to your customers:
• Click on the ‘chat’ tab
• On the bottom left, click on the ‘Broadcast’ button
• Write the Message you wish to send
• Add any images or products you want included in the message
• Press continue
• Click the boxes next to the Customer names you wish to send the message to
• Press Send Now
2. To promote a product to your customers:
• Click on the ‘Marketing’ tab
• Click on the ‘Broadcasts’ tab
• Write the Message you wish to send
• Add the images and products you want included in the message
• Press continue
• Click the boxes next to the Customer names you wish to send the message to
• Press Send Now
3. Send a templated mass message to your customers:
• Scroll down the home page
• We have some set template messages that you can click on
• Click on one to get started
• Write or edit the Message you wish to send
• Add any images or products you want included in the message
• Press continue
• Click the boxes next to the Customer names you wish to send the message to
• Press Send Now
Only Suppliers that have accepted terms & Conditions on suppliers.rekki.com will be able to access this feature.