Feb 19, 2026

/

FAQ-Supplier

OrderAI

How do I remove an incorrect match on connect?

To delete a catalogue match:
  •  Open REKKI OrderAI

  •  Navigate to ‘menu’

  •  Navigate to ‘catalogue matching’

  •  Search for the ‘matched code’ in the search bar, selecting ‘match code’

  •  Find the match

  •  Click the red bin icon when you hover over the match with your cursor

To delete an order guide match:
  •  Open REKKI OrderAI

  •  Navigate to ‘menu’

  •  Navigate to ‘customers’

  •  Search for the customer in question

  •  Search for the ‘matched code’

  •  Find the match under ‘product matches’

  •  Click the red bin icon when you hover over the match with your cursor

REKKI LTD 2026

REKKI LTD 2026

REKKI LTD 2026