As you will have your full inbox forwarded, we will filter out orders and non-orders to be pushed on your OrderAI UI to process. Sometimes, if an email is ambiguous, we will misclassify this as a non-order. This is how you can force this through:

• Go to the inbox, left side column

• Check the “not orders” column

• You can search for the order email you want to push by scrolling on the “not orders” column or searching the subject in the top right search bar

• Click “convert to order” if you want to push this to be processed

• If you notice the same orders are being misclassified, please report a case

If you have any further questions about how emails are classified, you can email integrations@rekki.com