Direct Debit is one of the most reliable ways of making a payment. However, on occasion, direct debit payments can fail. The most common reasons why this might happen are:

• Insufficient funds

• A change in your billing  address

• Cancelled mandate

• A billing error caused by your bank

If your last direct debit has failed, please replace it as your primary payment method with a valid credit or debit card to avoid any ordering disruptions. 

If you have any questions or require any additional support, please contact us at support@rekki.com