WHY WAS MY CARD DECLINED?
USING INSIGHTS.REKKI.COM
HOW CAN I UPDATE MY CATALOGUE AND PRICES?
HOW CAN I SET UP MY PROFILE?
REKKI CONNECT: ICLOUD FORWARDING INSTRUCTIONS
REKKI CONNECT: GMAIL FORWARDING INSTRUCTIONS
REKKI CONNECT: OUTLOOK FORWARDING INSTRUCTIONS
REKKI CONNECT: YAHOO FORWARDING
REKKI CONNECT: OFFICE 365 FORWARDING INSTRUCTIONS
WHERE CAN I VIEW MY REKKI STATEMENT?
ADDING AN ITEM
MY CUSTOMER CANNOT ORDER FROM THE APP, HOW CAN I UNBLOCK THEM?
WHEN SHOULD I EXPECT PAYMENT THROUGH REKKI?
HOW DO I CREATE CUSTOMER SPECIFIC ITEMS?
HOW DO I AUTHENTICATE CARD PAYMENTS ON REKKI?
I TRIED TO AUTHORISE A CARD PAYMENT AND IT KEEPS FAILING - WHY?
WHAT ARE REKKI REFUNDS?
WHAT ARE MY PAYMENT OPTIONS?
INTEGRATIONS
HOW DO I ADD PHOTOS TO MY CATALOGUE?
WHAT DOES MY PROFILE LOOK LIKE ON REKKI?
HOW CAN I SET DELIVERY AREAS?
HOW DO I CHANGE MY ACCOUNT NUMBER?
HOW DO I TALK TO MY SUPPLIERS?
HOW CAN I SORT MY PRODUCT LIST?
HOW DO I SET UP A CARD AS A PAYMENT METHOD?
HOW DO I SET UP A NEW LOCATION?
HOW DO I SET UP A DIRECT DEBIT?
HOW DO I SELECT A DIFFERENT SITE?
HOW DO I REQUEST A QUOTE FROM A NEW SUPPLIER?
ARCHIVE PRODUCT LIST
HOW DO I REMOVE A TEAM MEMBER?
HOW DO I REMOVE A SUPPLIER?
HOW DO I LOG OUT OF MY ACCOUNT?
HOW DO I LEAVE A SITE?
HOW DO I LEAVE A SUPPLIER CHAT?
HOW DO I GET PAID?
REMOVING ITEM MATCHES
COPYING PRODUCT LISTS TO DIFFERENT SITES
HOW CAN I TELL IF A CUSTOMER IS PRO?
HOW CAN I ADD NEW TEAM MEMBERS AND ASSIGN ROLES?
HOW DO I CHANGE MY STATEMENT EMAIL?
HOW DO I FORWARD ORDERS TO OTHER EMAIL ADDRESSES?
ADDING EXTRA PEOPLE TO THE CONFIRMATION EMAIL
HOW DO I ADD A TEAM MEMBER?
HOW DO I ADD A SUPPLIER?
CAN I REVIEW ORDERS BEFORE MY TEAM PLACE THEM?
HOW DO I BROADCAST A MESSAGE OR PROMOTION TO ALL MY CUSTOMERS?
WHAT IS THE WEBSITE WIDGET?
CAN I CHANGE MY SUPPLIER'S INFORMATION?
THIS ORDER HAS BEEN MATCHED TO THE WRONG CUSTOMER
WHAT ARE SAAS FEES?
WHAT IS REKKI PRO?
WHAT ARE THE BENEFITS OF BEING A PRO SUPPLIER?
WHY HAS MY ACCOUNT BEEN SUSPENDED?
HOW DOES THE RISK-FREE INVOICE ARRANGEMENT WORK?
WHERE CAN I SEE MY SUPPLIER'S PRICES?
CAN I REQUEST A CALL WITH SOMEONE FROM REKKI?
SAFELISTING FOR OUTLOOK
HOW DO I PAY REKKI?
CUSTOMER PRICING ON SUPPLIER.REKKI.COM
HOW DO I CHANGE MY ADDRESS?
HOW CAN I UPDATE MY PHONE NUMBER?
HOW DO I CANCEL AN ORDER?
WHY IS MY INVOICE PAYOUT STATUS ‘ON HOLD’ OR ‘NO PAYOUT’?
HOW DO I FORWARD INVOICES TO OTHER EMAIL ADDRESSES?
MARKETING TOOLS ON SUPPLIER.REKKI.COM
HOW CAN I REPORT AN ISSUE WITH MY DELIVERY?
WHERE CAN I SEE MY INVOICES?
HOW DO I DELETE MY ACCOUNT ON REKKI?
THIS EMAIL IS NOT AN ORDER
WHO PROCESSED AN ORDER?
WHY AM I STILL BLOCKED FROM ORDERING ON REKKI AFTER PAYING ALL OF MY INVOICES?
WHY DOES MY CHAT SAY ‘INSUFFICIENT FUNDS’?
I FORGOT MY PASSWORD, WHERE CAN I FIND IT?
HOW DO I REPORT AN ISSUE WITH MY DELIVERY?
HOW TO CHANGE MY PAYOUT DETAILS?
ITEMS ARE MISSING ON THE ORDER
HOW TO SEE MY PAYMENTS' STATUS?
HOW CAN I SET UP A DIRECT DEBIT WITH REKKI?
HOW CAN I MANAGE A CUSTOMER'S PRODUCT LIST?
WHO IS IN THE CHAT WITH MY CUSTOMER?
INVOICE AUTO FORWARDING: SETUP INSTRUCTIONS
HOW CAN I SET UP A MINIMUM ORDER COST AND A CUT-OFF TIME?
HOW TO UPDATE MY BUSINESS DESCRIPTION?
HOW CAN I CHANGE MY CUSTOMER'S DETAILS?
COMMITTING AN INCORRECT ORDER
PRIVACY POLICY
WHY DID MY DIRECT DEBIT FAIL?
I HAVE JUST MADE A PAYMENT, WHY IS MY ACCOUNT STILL BLOCKED?
ADDING CUSTOMER SPECIFIC ITEMS
HOW DO I SET UP STRIPE?
WHAT DO EMAILS UNDER ‘ERRORS’ MEAN IN THE INBOX?
THE DELIVERY DATE IS INCORRECT
MY ORDER IS BEING CLASSIFIED AS A NON-ORDER
WHO CAN SEE MY PRICES?
HOW AM I RATED?
WHEN DOES AN ORDER INTEGRATE?
HOW DO I INSTALL THE WEBSITE WIDGET?
HOW DO I ADD A LOGO AND COVER IMAGE TO MY SUPPLIER PROFILE?
HOW DO I DELETE A PAYMENT METHOD?
HOW DO I CHANGE PAYMENT METHODS FOR A CHAT?
HOW CAN I INVITE CUSTOMERS TO CONNECT WITH ME ON REKKI USING A LINK?
HOW TO INVITE A CUSTOMER TO CONNECT WITH YOU ON REKKI VIA SMS
HOW DO I FIND AN ORDER?
I PAID THE SUPPLIER DIRECTLY INSTEAD OF PAYING VIA REKKI
HOW DO I DOWNLOAD MY SPEND REPORT ON INSIGHTS.REKKI.COM?
HOW DO I FILTER INVOICE BY STATEMENT NUMBER ?
HOW DO I FILTER INVOICES BY SUPPLIER ON INSIGHTS.REKKI.COM?
HOW DO I FIND AN INVOICE ON INSIGHTS.REKKI.COM?
HOW DO I DOWNLOAD INVOICES ON INSIGHTS.REKKI.COM?
HOW DO I VIEW OTHER BUYER SITES ON INSIGHTS.REKKI.COM?
HOW DO I ADJUST TIME INTERVALS ON INSIGHTS.REKKI.COM?
HOW DO I ADD AN ITEM TO MY PRODUCT LIST?
HOW DO I PLACE AN ORDER ON REKKI?
HOW DO CREDIT NOTES WORK?
BUYER LICENCE AGREEMENT
HOW DO I REMOVE AN ITEM FROM MY PRODUCT LIST?
HOW DO I EDIT AN ITEM'S DETAILS?
WHERE DO I START?
WHAT DOES THE LIGHTNING BOLT MEAN?
THIS ITEM HAS BEEN MATCHED TO THE WRONG PRODUCT
HOW DO I REMOVE AN INCORRECT MATCH ON CONNECT?
HOW DO I REPORT AN ISSUE ON CONNECT?
HOW DO I DELETE AN ORDER?
CONNECT IS SHOWING COMPLETELY RANDOM ITEMS THAT ARE NOT ON THE ORDER
THIS EMAIL DIDN’T CREATE AN ORDER
THE ORDER IS STUCK IN ‘UPLOAD PENDING’
WHAT DO EMAILS UNDER ‘NOT ORDERS’ MEAN IN THE INBOX?
HOW TO UPDATE ITEMS IN THE CATALOGUE TABLE ON SUPPLIER.REKKI.COM
ADDING A TEAM MEMBER TO SUPPLIER.REKKI.COM