When processing an order in the “waiting for review” section for the customer, do the following:

• Link the customer to the correct account if not done so yet.

• When matching the item, write the item name into black the search bar.

• -Click ‘create product’

• This will prompt you to create an item in the item selection field

• Add the name, product code (must match the code in your ERP) and unit.

• Add the specification, which will differentiate this product from others.

• Save

This product will be visible on an individual customer level, and can be managed by navigating to menu > customers > matched products.

If this customer-specific item is bought by other customers, you will need to add it to your catalogue on the REKKI Supplier portal.

If you have any further questions about customer-specific items, you can email integrations@rekki.com