One year ago, we launched REKKI Connect to streamline the way suppliers manage their orders. Since then, we’ve been closely watching how our suppliers work—listening to feedback and observing order processing in action.

Our obsession? Eliminating the errors that drain your energy and resources. While our first version hit 99% accuracy, we knew that for wholesale businesses like yours, 1% means real consequences. A missed order isn't just a number; it's a disappointed customer, wasted fuel, lost trust.

That’s why we set an audacious goal: 99.99% accuracy. Just 1 error in 10,000 deliveries.

REKKI OrderAI is our solution, built entirely around your needs:

• Smarter email processing with enhanced AI to process even more order formats precisely and efficiently.

• A redesigned front end that’s faster, more intuitive, and built to reduce fatigue and errors for order processors.

• Proactive error handling, from catching mistakes before they happen to making them quick and easy to fix when they do.

REKKI 2.0 is here to help you work smarter, not harder, with resources that adapt to your workflows. Here's how it works.

Enhanced AI for Smarter Email Handling

Our updated AI engine can now handle your entire inbox and process more complex order formats accurately.  

• Customised AI micro-bots specifically designed to handle diverse order formats precisely

• Advanced classification to identify and categorise email types even more accurately

• Coming soon ✨ InboxAI: Flags for customer sentiment, never miss an upset customer

The result: dramatically improved order classification, minimal manual intervention, and superior email processing.

TL;DR: We build new micro AI bots for email reading, cleaning and processing, greatly improving REKKI's ability to process diverse order formats while reducing error rates from 0.1% to 0.01%. With that, we’ve also enhanced our AI email classification to categorize emails into detailed types like orders, account issues, and marketing materials to better manage your inbox.

Accuracy Driven Interface

Our interface redesign isn’t just about looks, it’s about delivering greater accuracy. We’ve redesigned the interface to load faster, smoother to navigate, and built to help you process orders with confidence.

• Work how you like and switch between list and table view 

• Customer and product-level item matches are now consolidated for easier access

• All pages now load much faster as a single-page application to reduce user fatigue

Think of it like cleaning up your workspace – everything's just easier to find and use. 

TL;DR: We migrated to a Single Page Application (SPA) framework, dramatically improving front-end performance. Now you can toggle between Kanban and list views, with a new centralized matching page that consolidates product matches and highlights potential errors.

Catching Errors Before They Happen

Nobody likes dealing with order errors. So we've built in smarter error checking that:

• Spots incorrect product codes and account number issues

• Systematically checks and flags any delivery address discrepancies with every order

• Easily correct and fix integration errors without leaving the platform

TL;DR: We've implemented advanced front-end error handling that manages issues like non-existent account numbers directly within REKKI Connect. Helping you identify and fix order errors before they’re processed. Checkpoints have been added to systematically check for any issues that may cause order errors.

Why This Matters

REKKI Connect 2.0 is about making your day-to-day work simpler. We've focused on creating a tool that:

• Saves your team time and cuts down on manual work

• Makes order processing feel less like a chore

• Future proof your operations and allow you to scale without growing costs

Achieve faster, more accurate order processing—automate with REKKI today. Book a demo with our team here.