What are REKKI refunds?

• In case of order/item issues, REKKI works with suppliers to get issues resolved by redeliveries or a credit note when warranted.

• Customers report issues (more on this below), and suppliers are made aware of them. Usually, they are very good about ensuring resolution, but as needed, the REKKI support team will help you find a resolution.

What is REKKI’s role in refund requests?

• REKKI works with suppliers to ensure a resolution is reached.

• REKKI will contact suppliers and follow up if they do not respond back to you on the chat.