Feb 19, 2026

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FAQ-Supplier

OrderAI

Troubleshooting & Errors

What do emails under ‘errors’ mean in the inbox?

OrderAI cannot read this email and therefore cannot identify if this is defined as an “order” or “not an order”. You can click on it and force it through “convert to order” or classify it as “not an order”.

If you have forced it through and OrderAI has read it incorrectly, or it has errored again, please “report case” on the email in Connect.

REKKI LTD 2026

REKKI LTD 2026

REKKI LTD 2026